lingerie FAQ

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FAQ, frequently asked questions aubout lingerie shapewear garterbelts and girdles

Q. How long does it take to ship?
A. Normally we ship within 1-2 days from when we receive the order. You should receive your order within 1-7 working days depending on your location.If a product is out of stock we will inform you about the delay and the expected delivery time. You have the choice to wait or to cancel your order.

Q. What are your shipping and handling charges?
A. Shipping to an EU member state is always 2.95 euro. Shipping to Norway, Switserland, USA, Canada, Australia, New Zealand, South Korea, Taiwan and Japan is 6.95 euro.

Q. How can I buy my Fashion shapewear if I don't have a credit card?
A. If you live in the eurozone you can make a banktransfer using our IBAN number, sharing costs !

Q. How can I cancel an order?
A. If you are a consumer you may cancel the contract within seven working days, starting the day after you have received the goods details

Q. Do you have a store?
A. No, just a warehouse and an office.

Q. Why don't you answer my email?
A. We make every attempt to answer all email we receive within 24 hours. Please be sure you are using an accurate and valid email address when contacting us. About 15% of all our replies to inquiries bounce back either for invalid email address or some other mailbox setting on the receiver's end. If you use spam filters and junk mail sorters, you may not receive our replies.

Q. Is there a Minimum Order Requirement?
A. We do not have any minimum order requirements or euro amounts in order to purchase from us.

Q. With whom does Fashion-Fit share my personal information?
A. Nobody, read our privacy policy



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Please contact us if you have any questions, send a mail to customer care

ATTENTION: If you do not receive an email from us when you contact us or if you place an order, please check your email's Spam/Junk mail folder. We always answer emails within 24 hours during business days and always send email order confirmations. If you didn't get a response or confirmation please check your Spam/Junk mail Folder.

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